Yes. Early check-in is subject to room availability and may attract additional charges.
3. Do you provide complimentary Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available for all guests throughout the hotel.
4. Is parking available?
Yes, parking facilities are available for our guests during their stay.
5. Is breakfast included with the room?
Breakfast availability depends on the room package selected at the time of booking. Please confirm with our reservations team before making your reservation.
6. Are pets allowed?
Yes, pets are welcome. An additional charge of ₹1,000 per pet applies. Hotel pet policy and terms & conditions are applicable.
7. Do you have family rooms?
Yes, we offer spacious family rooms designed to comfortably accommodate families and groups.
8. Do you have conference facilities?
Yes, we provide well-equipped conference and meeting facilities for corporate events, seminars, business meetings, and private gatherings.
9. Is the hotel suitable for business travelers?
Yes. The Grand Palace is an excellent choice for business travelers, offering comfortable accommodation, conference facilities, complimentary Wi-Fi, and convenient accessibility.
10. Which payment methods do you accept?
We accept the following payment methods:
Cash
UPI
Credit Cards
Debit Cards
Online Payments
Bank Transfer / Prepaid Bookings
Cheque (Subject to Prior Approval)
Room Booking
11. How can I book a room?
You can book your room through any of the following methods:
By Phone Call
By Email
Through Our Website
Through Online Travel Platforms (where applicable)
12. Can I modify my room booking?
Yes. Booking modifications can be requested by contacting our reservations team. All modification requests are subject to room availability and the hotel's booking policy.
13. Are room bookings refundable?
No. All room bookings are strictly non-refundable. Kindly review our Refund Policy before confirming your reservation.
14. What documents are required during check-in?
Guests must present a valid Government-issued photo ID during check-in.
Accepted Identity Proof:
Aadhaar Card
Driving Licence
Voter ID
Passport
Not Accepted:
PAN Card
Office / Company ID Card
School / College ID Card
15. Do you provide airport transfers?
Yes. Airport pickup and drop services are available on a paid basis. We recommend booking the service in advance to ensure timely availability.
Banquet & Events
16. What types of events can be hosted at The Grand Palace?
We host a wide range of social and corporate events, including:
Weddings
Receptions
Engagement Ceremonies
Birthday Parties
Anniversary Celebrations
Corporate Meetings
Conferences
Exhibitions
Social Gatherings
Family Functions
17. Can I visit the banquet before booking?
Yes. We encourage guests to schedule a site visit before confirming their banquet booking so they can explore the venue and discuss their event requirements with our team.
18. Do you provide decoration services?
Yes. Professional decoration services are available at an additional cost. Our team can customize the décor to suit your event theme and preferences.
19. Is outside decoration allowed?
No. Outside decorators are not permitted unless specifically approved by the hotel management.
20. Is outside catering allowed?
Yes. Outside catering is permitted subject to prior approval from the hotel management and applicable venue terms and conditions.
21. Can banquet booking dates be changed?
Yes. Banquet bookings may be rescheduled one time within six (6) months from the original event date, subject to banquet availability and hotel policy.
22. Is banquet booking refundable?
No. All banquet bookings are strictly non-refundable. Please refer to our Cancellation and Refund Policy for complete details.
23. What is the minimum guest requirement for banquet bookings?
The minimum guest requirement for banquet bookings is 70 guests (70 Pax).
24. Do you arrange DJ and entertainment services?
Yes. DJ, live music, entertainment, and other event services can be arranged upon request and are subject to additional charges.
25. How can I request a quotation for rooms or banquet bookings?
You can request a quotation through any of the following methods:
Calling Our Reservations Team
Sending an Email
Filling Out the Enquiry Form on Our Website
Contacting Us via WhatsApp
Your destination for luxurious stays, elegant events, and warm hospitality always.
